Terms of Service

These Terms of Service (the “Terms”) are a binding agreement between you and Shivendra Ananthan Chelliah, the independent developer and operator of Moraea (“Moraea,” “we,” “us,” or “our”). They govern your access to and use of:

• the Moraea website at moraea.app (and the legacy caltrakplus.app address, which redirects there), including marketing pages and any waitlist signup surfaces that may be available from time to time (the “Site”); and
• the Moraea application for iOS and its home-screen widgets (the “App”).

Together, the Site and the App are the “Services.” By accessing or using the Services, including downloading the App, accepting these Terms in the App, creating an account, or joining a waitlist if offered, you agree to these Terms. Our Privacy Policy explains how we process personal information; it is a notice, not part of this contract. If you do not agree, do not use the Services.

You must be at least 18 years old to use the Services. Moraea is a calorie and nutrition tracker for adults working toward nutrition or weight goals. Medication tracking is an optional add-on for adults who choose to record a medication they have already been prescribed. By using the Services, you confirm that you meet these requirements and that the information you provide is accurate and kept up to date.

Calorie and nutrition tracking is not right for everyone. Talk to a qualified healthcare professional before using Moraea, or before changing your diet based on it, if you are pregnant or breastfeeding, have or have had an eating disorder, have a medical condition (such as diabetes or kidney disease) that affects what you can eat, or take medication that affects appetite, blood sugar, or weight. Stop using the Services and seek help if tracking makes you feel anxious or unwell.

The Services are for your personal, non-commercial use. You are responsible for your account, for keeping your device and Apple Account secure, and for all activity under your account. We may refuse, limit, suspend, or end access, and may decline to make the Services available in any location, to the extent permitted by law.

Moraea is a personal tracking tool. It is not a medical device and does not diagnose, treat, cure, or prevent any disease. The Services do not provide medical, dietary, or clinical advice and do not create a doctor-patient or other professional relationship.

The nutrition targets Moraea calculates are general estimates based on standard formulas and the details you enter. They are not a prescription or a personalized medical diet. Optional medication features only record the medication, dose, and schedule you enter from an existing prescription. Moraea never calculates, converts, recommends, prescribes, or changes a medication dose, and does not advise on medication choice, injection technique, side effects, or any clinical decision.

Always consult a licensed healthcare provider for medical questions, and never disregard or delay seeking professional advice because of something in the Services. If you think you may have a medical emergency, call your doctor or emergency services immediately.

Your responsibility. The Services may display estimates, targets, ratings, scores, reminders, summaries, recipes, and AI-generated information that can be incomplete, delayed, or wrong. You are responsible for the information you enter, for checking important information (including ingredients, allergens, calories, nutrition, and medication records), and for making health decisions with an appropriately qualified professional. Do not change, delay, or skip medication or treatment based on the Services. Your mandatory consumer and product-liability rights are preserved; see Sections 17 and 19.

From time to time, the Site may let you join a waitlist by submitting your email address. Joining a waitlist does not guarantee access to the App, a specific launch date, pricing, or any particular features. If you provide an email, we will use it to send launch announcements, occasional Moraea product updates, occasional requests for feedback, and occasional news about other apps we develop, as described in our Privacy Policy, and you can unsubscribe at any time.

Older app versions let signed-in users opt in to product-feedback emails. The current App does not offer that opt-in, but if you gave it through an older version we continue to honor it until you revoke it. If you opted in, we may send occasional product-research emails, including at most one short exit survey after App Store auto-renew is turned off or your subscription expires. Turning off auto-renew does not by itself authorize email contact, and answering a survey is never a condition of canceling. Please do not send medical questions, sensitive health details, or unlawful content in survey answers. You can revoke consent via the unsubscribe link in those emails, by emailing us, or by deleting your account.

We may occasionally offer waitlist members or other users perks, such as promotional offer codes or exclusive pricing. Perks are discretionary, may carry eligibility conditions or expiry dates, and may be changed or withdrawn for the future at any time (see Section 7 for how offer codes work).

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the App on any Apple-branded device that you own or control, as permitted by the Apple Media Services Terms and Conditions Usage Rules, for your personal, non-commercial use. Moraea Pro purchases are not currently enabled for Family Sharing; if we enable it, other accounts in the purchaser’s family group may access Moraea Pro where Apple’s Usage Rules permit. This license is granted as a “Licensed Application” under Apple’s terms (see Section 22). We reserve all rights not expressly granted to you.

The current App requires you to sign in with Sign in with Apple during onboarding. Some earlier releases offered passwordless email sign-in, and existing sessions from those releases may continue to be supported. When you are signed in, your nutrition plan and the setup details used to calculate it are backed up to your account so they can be restored when you sign in again, as described in our Privacy Policy. If you sign in to an existing account and choose to build a new plan instead of restoring the saved one, the new plan replaces the saved one when you finish setup. Your food, water, weight, and medication logs are not backed up by us.

You are responsible for keeping your device, email, and Apple Account secure. Tell us promptly about any unauthorized use. Deleting your Moraea account does not cancel an App Store subscription; you must manage or cancel subscriptions through Apple.

Moraea Pro is available as an auto-renewing subscription (currently weekly and yearly options, including any exclusive or promotional yearly plans we may offer), which may include a free trial or introductory offer, and as a one-time “Moraea Pro Lifetime” purchase. All purchases are made through your Apple Account and are sold and processed by Apple, subject to Apple’s terms. We use RevenueCat to help verify and manage entitlements as described in our Privacy Policy. The price (including applicable taxes), billing period, and any free-trial or introductory terms are shown on the App Store and at the point of purchase before you confirm.

• Auto-renewal. Payment is charged to your Apple Account when you confirm the purchase. Subscriptions renew automatically for the same period at the then-current price unless auto-renew is turned off at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the end of the current period.
• Managing and canceling. You can manage or cancel your subscription at any time in iOS Settings → your Apple Account → Subscriptions. Canceling stops future renewals; you keep access until the end of the period you have paid for.
• Free trials. If a free trial converts to a paid subscription, the price and billing period shown before purchase apply after the trial unless you cancel at least 24 hours before the trial ends. Any unused part of a free trial ends when you buy a subscription, where applicable.
• Lifetime purchase. Moraea Pro Lifetime is a one-time, non-renewing purchase that unlocks the Moraea Pro features available in the App for as long as we offer Moraea Pro on the App Store. “Lifetime” refers to the life of the product, not of the purchaser. A lifetime purchase is tied to the Apple Account that bought it, is not transferable, and does not cancel any subscription you already have; cancel that yourself in Apple’s subscription settings if you no longer want it to renew.
• Introductory Moraea AI session. A newly onboarded account without Moraea Pro may receive one uninterrupted Moraea AI session with up to five submissions for analysis. The session ends after five submissions or when you leave or close it. Saving a meal from that session requires Moraea Pro. This limited session may be changed for the future where permitted by law and does not provide continued free access to paid features.
• Offer codes. We may issue promotional offer codes. Codes are redeemed through Apple’s redemption flow and are subject to Apple’s terms and any conditions or expiry dates we state when providing them. Codes are for your personal use and may not be sold, traded, or publicly posted; we may cancel codes or benefits obtained through misuse, to the extent permitted by law and Apple’s policies.
• What Moraea Pro unlocks. Signed-in users can browse every tab without Moraea Pro. Weight, hydration, and medication-dose logging, saving and managing favorite meals, editing or deleting existing entries, and Settings remain available without a purchase. Moraea Pro unlocks new food logging (including logging a favorite or past meal again), Moraea AI, Progress and Daily AI insights, the Dose log summary export, and home-screen widgets. If your subscription ends, or a purchase is refunded or revoked by Apple, those paid features stop being available, and your saved data remains on your device until you delete it or your account.
• Price changes. If we change subscription prices, Apple will notify you, and where Apple or applicable law requires your consent to a price increase, your subscription will not renew at the new price unless you agree.
• Refunds and withdrawal. Apple is the seller of record, so payments, refunds, and any statutory right of withdrawal are handled by Apple under its policies; you can request a refund at reportaproblem.apple.com. We generally cannot issue refunds directly. Your statutory consumer rights are not affected by this section.

You are interacting with AI. “Moraea AI” is the in-app AI food assistant. It is an automated system, not a person. It estimates nutrition from the meal descriptions, optional photos, and dictated text you send, answers nutrition questions, and can suggest recipes. “Progress AI” summarizes your own weekly aggregate tracking numbers, and “Daily AI” produces a day score from an allowlisted snapshot of a day. These features use third-party AI and search providers that process your requests as described in our Privacy Policy. Barcode lookup is a separate direct request to Open Food Facts.

AI output is generated automatically and may be inaccurate, incomplete, or misleading. It is not medical, nutrition, dosing, diagnostic, or treatment advice, and is not a substitute for product labels, professional guidance, or your own judgment. Meal ratings and day scores are rough estimates of general nutrition quality, not a judgment about you or your health. AI may misidentify foods, ingredients, portion sizes, or allergens. If you have a food allergy, intolerance, or a medically restricted diet, do not rely on the Services to identify allergens or ingredients; always check the label and consult your care team. You are responsible for reviewing any estimate or insight and for deciding whether to save, edit, or ignore it.

Recipes. AI-suggested recipes are generated, not tested. Check ingredients for allergens and dietary needs, follow safe food-handling and cooking practices (including cooking temperatures), and use your own judgment. Recipe photos are found on and loaded from third-party websites, are credited and linked to their source, belong to their owners, and may not exactly match the suggested recipe.

Moraea AI content leaves your device only after you acknowledge the in-app notice. You can switch off Progress and Daily AI with “Moraea insights” under Profile → Moraea AI, and turn off all future AI processing in Profile → Moraea AI → Privacy choices. We do not use your logs, messages, photos, or snapshots to train our own AI models, and we mark gateway requests so providers may not use them for training. As between you and us, you may use outputs generated for you for your own personal tracking. We make no warranty that any output is accurate, original, or free of third-party rights, and you must not use the Services or their outputs to develop, train, or improve a competing product, model, or dataset (see Section 11).

The App can schedule reminders (such as meal, hydration, weight, and, if you track medication, dose reminders on the schedule you entered) that are delivered locally by your device. Reminders are a convenience only. They may be delayed, missed, duplicated, or fail to appear, for example because of device settings, permissions, Focus or low-power modes, updates, or restarts. Do not rely on reminders for medication timing or any time-critical or safety-critical purpose. You remain responsible for your own medication and health schedule.

You keep ownership of the content you create in the Services (for example, your logs and the text and photos you send to Moraea AI). You grant us a limited, worldwide, royalty-free license to host, process, transmit, and display that content solely to operate and provide the Services to you, and to let our service providers do so on our behalf. You confirm that you have the rights needed to submit your content and that it does not violate any law or third-party right.

By using the Services, you agree to:

• provide accurate information and keep your account secure;
• use the Services only for your own personal, non-commercial tracking, and in line with these Terms, Apple’s Usage Rules, and applicable law;
• upload only content you have the right to submit, and not another person’s health information, photo, or personal data unless you are authorized to do so; and
• take responsibility for your own health decisions and for consulting qualified professionals.

You agree that you will not, and will not attempt to or help anyone else:

• copy, modify, translate, distribute, sell, lease, lend, sublicense, or create derivative works of the Services, except as the law expressly permits;
• reverse engineer, decompile, or disassemble the App, except to the extent applicable law permits despite this restriction;
• access the Services’ backend, APIs, AI relays, or infrastructure other than through the App and Site, or use bots, scrapers, or other automated means to access the Services;
• circumvent, disable, or exceed any usage limit, AI quota, rate limit, paywall, entitlement check, or other security or access control;
• probe, scan, or test the vulnerability of the Services without our written permission, or breach any security or authentication measure (if you find a vulnerability, please report it to us privately);
• interfere with, disrupt, overload, or impair the Services or the servers and networks that support them;
• use the Services or their outputs to build, train, improve, or benchmark a competing product, model, dataset, or service, or to resell or commercially exploit the Services or their outputs;
• try to make the AI features produce harmful, unlawful, or deceptive content, or to bypass their safety instructions;
• remove or alter any proprietary notice, or use our name, logos, or trademarks without our prior written permission;
• impersonate any person or entity, or create or use accounts by automated means or to evade limits or suspensions;
• upload or transmit unlawful, infringing, harassing, deceptive, or harmful content, or any malware; or
• use the Services for emergencies or to make medication, dosing, diagnostic, or treatment decisions, or in any way that violates applicable law or another person’s rights.

Friends/Circle is not available in the current App. Older versions offered optional Friends and Circle features for encouragement between users you connect with. As described in our Privacy Policy, those features share only a chosen display name, card style, limited weekly activity counts, and predefined pact, completion, and support signals, never food, calories, weight, medication, doses, side effects, photos, or other free text. We keep compatibility endpoints temporarily so older clients do not lose the feature without notice.

If you still use Friends or Circle on an older version, you agree to choose a display name that is not offensive, misleading, infringing, or impersonating, and not to harass, abuse, spam, or harm other users. These features are not forums for medical advice, and we are not responsible for interactions between users. You may block or report another member from within an older version; we may act on reports, reset a display name, suspend the feature, or remove connections to enforce these Terms or protect users.

Your logs are stored on your device rather than on our servers (see our Privacy Policy); we back up only your nutrition plan and setup details. Keep your own backups of data you want to keep, for example through your device or iCloud backups. To the extent permitted by law, we are not responsible for loss of on-device data caused by device loss, damage, or reset, deleting the App, or deleting your account, except where the loss is caused by our own breach of these Terms or negligence.

The App can generate a Dose log summary PDF from your data. You are responsible for how you store and share it. It records what you entered and is not a medical record or clinical assessment.

The Services, including their software, design, text, graphics, icons, illustrations, and the Moraea name and logos, are owned by us or our licensors and are protected by intellectual property laws. Except for the limited license in these Terms, we grant you no rights in the Services or our intellectual property.

If you send us feedback, ideas, or suggestions, including feature requests, issue reports, and survey answers, you grant us a non-exclusive, perpetual, irrevocable, worldwide, royalty-free license to use them to operate and improve our products without obligation or compensation to you. If you believe content in the Services infringes your intellectual property rights (for example, a recipe photo shown in the App), contact us at developer@rainfroglabs.com and we will review and, where appropriate, remove it.

The Services rely on third parties, including Apple, RevenueCat, Supabase, Vercel, OpenAI, Google, Perplexity, Exa, Anthropic (older app versions only), PostHog, Resend, Cloudflare, and Open Food Facts, whose services are governed by their own terms and privacy policies. The Services may also show or link to third-party content, such as recipe photos and source pages and product data from Open Food Facts. We do not control third-party services or content and, to the extent permitted by law, are not responsible for their availability, accuracy, or acts or omissions.

We may provide updates, bug fixes, security patches, or feature changes. Some updates may be required for security, legal compliance, or continued compatibility with Apple, our providers, or AI models. If you do not install an available update, some features may not work correctly.

We may change, suspend, or discontinue features where reasonably needed for security, legal compliance, provider availability, product changes, or misuse prevention, and will give reasonable notice of material changes to paid features where we can. We do not guarantee that the Services will always be available or uninterrupted. If a paid feature is discontinued or materially reduced, including for lifetime purchasers, you keep any refund or other remedy available through Apple or under applicable law.

Nothing in these Terms excludes, restricts, or modifies rights that cannot be excluded, restricted, or modified under applicable consumer, digital-content, unfair-terms, automatic-renewal, or product-liability laws. Where you have such rights, these Terms apply only to the extent those laws allow, and your statutory rights are not affected.

• EEA and UK. You have statutory rights for digital content and services that are not as described, not fit for purpose, or not of satisfactory quality, including rights to have them brought into conformity, to a price reduction, or to end the contract. Sections 18 and 19 do not limit those rights.
• Australia. Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Where we are allowed to limit our liability for a failure to meet a guarantee, our liability is limited to supplying the services again or paying the cost of having them supplied again.
• Malaysia, New Zealand, and elsewhere. Statutory guarantees under laws such as Malaysia’s Consumer Protection Act 1999 and New Zealand’s Consumer Guarantees Act 1993 apply to the extent they cover the Services and cannot be excluded.

To the extent permitted by law, the Services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure, or that any estimate, target, reminder, summary, or other output will be accurate, complete, or reliable. Some jurisdictions do not allow these exclusions, so some may not apply to you.

To the extent permitted by law, we (and our suppliers and service providers) will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of (or inability to use) the Services, or for health outcomes arising from your own decisions or reliance on estimates or outputs that these Terms tell you to verify.

To the extent permitted by law, our total liability for all claims relating to the Services will not exceed the greater of (a) the amount you paid for Moraea Pro in the twelve months before the event giving rise to the claim, or (b) USD 50 (or its local equivalent).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for intentional misconduct or gross negligence, under product-liability laws, or under your mandatory consumer rights. If you are a consumer in the EEA or UK, we are liable under statutory law for injury to life, body, or health and for damage caused intentionally or by gross negligence; for slight negligence, we are liable only for breach of an obligation essential to the proper performance of this contract, and then only for foreseeable damage typical for this type of contract.

To the extent permitted by law, you agree to indemnify Moraea against third-party claims, damages, and reasonable legal costs arising from your misuse of the Services, your content, or your violation of these Terms, applicable law, or a third party’s rights. This section does not apply to consumers where the law of their country of residence does not allow it.

These Terms apply while you use the Services. You may stop using the Services at any time and delete your account in the App. We may suspend or end your access if you seriously or repeatedly breach these Terms, if required by law or our providers, or if we discontinue the Services; where reasonable, we will give notice and a chance to fix the issue first. Ending these Terms does not cancel an App Store subscription. Sections that by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will survive.

The following terms apply because the App is licensed through the Apple App Store. If they conflict with other parts of these Terms, they control as they relate to the App:

• Parties. These Terms are between you and us only, not with Apple. Apple is not responsible for the App or its content.
• Scope of license. Your license to the App is limited to a non-transferable license to use it on Apple-branded products you own or control, as permitted by the Usage Rules, including any Family Sharing access those rules permit and we have enabled.
• Maintenance and support. We are solely responsible for maintenance and support of the App. Apple has no obligation to provide maintenance or support.
• Warranty. We are solely responsible for any product warranties not effectively disclaimed. If the App fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation for the App.
• Product claims. We, not Apple, are responsible for addressing claims relating to the App, including product liability, failure to conform to legal or regulatory requirements, and consumer protection, privacy, or similar claims.
• Intellectual property. If a third party claims the App infringes its intellectual property rights, we, not Apple, are responsible for investigating, defending, settling, and discharging that claim.
• Legal compliance. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Third-party terms. You must comply with applicable third-party terms when using the App, such as your mobile data agreement.
• Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, may enforce them against you.
• Contact. For questions, complaints, or claims about the App, contact us at developer@rainfroglabs.com.

You agree to comply with applicable export control and sanctions laws and not to use, export, or re-export the Services in violation of them. You represent that you are not located in a territory subject to comprehensive sanctions and are not a restricted or prohibited party under applicable law.

These Terms are governed by the laws of Malaysia, without regard to conflict-of-law rules. If you are a consumer, this choice of law does not deprive you of the protection of the mandatory laws of your country of residence, and you may bring proceedings in the courts of your country of residence as well as in Malaysia.

Please contact us first at developer@rainfroglabs.com so we can try to resolve any concern informally; we will respond within 30 days. Subject to your mandatory rights, the courts of Malaysia have non-exclusive jurisdiction over disputes. We do not participate in dispute-resolution proceedings before a consumer arbitration board unless the law requires it. Nothing in these Terms requires arbitration or waives your right to take part in a class or representative action where that waiver would be unenforceable.

We may update these Terms when the Services, our providers, or the law change. We will revise the “Last updated” date above and, for material changes, give reasonable advance notice in the App or by email and may ask you to accept the new Terms in the App. Changes apply only for the future. If you do not agree to a change, you may stop using the Services and cancel your subscription before it takes effect. If a change materially and negatively affects a paid digital service, your mandatory rights to end the contract or obtain a remedy are not affected. If the law requires your affirmative agreement to a change, it will not bind you until you give it.

These Terms, together with any additional terms expressly presented for a particular offer or feature, are the entire agreement between you and us regarding the Services. If any provision is found unenforceable, it will be limited or removed to the minimum extent necessary and the rest will remain in effect. Our failure to enforce a provision is not a waiver. You may not transfer these Terms without our consent. We may transfer them in connection with a merger, acquisition, or sale of the Services, provided your rights are not reduced. We are not liable for delays or failures caused by events beyond our reasonable control. Notices to you may be given in the App or by email; notices to us should be sent to the email address below. These Terms are available in English, Malay, Spanish, and German, and we update all four together. We prepare each translation to have the same meaning as the English text; if a translation differs from the English version, the English version prevails to the extent the law allows, and nothing in this sentence limits rights you have under mandatory consumer law, including any rule that unclear terms are read in your favor.

Questions about these Terms? Contact:

Shivendra Ananthan Chelliah
Moraea
Email: developer@rainfroglabs.com